FAQ

Frequently Asked Questions

How long does delivery take?

Your order usually arrives within 1 to 3 business days depending on your area. You'll receive tracking details as soon as it ships.

What payment methods are available?

We accept bank cards (K-NET, Visa, Mastercard) and cash on delivery in some areas.

Can I return or exchange a product?

Yes, you can return or exchange within the period stated in our policy, provided the item is in its original condition. Contact us and we'll help.

How do I track my order?

You'll receive a message with a tracking link for your order. You can also check the status from the "Track Order" page.

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